Everything in Lock & Spark can be enjoyed free, and no purchase is ever required. If you would like to move faster, or support the games, this is where to do it. One account, one shop, every game.
Payments are handled by Stripe; we never see your card details. Gems, Remove Ads and VIP are added to your account within moments of paying. Items for a particular game arrive the next time you open that game. Gems are a virtual item with no cash value and cannot be transferred.
All purchases are final once delivered. If you are charged and do not receive your purchase, or you are charged more than once, contact us and we will put it right, either by delivering what you paid for or by refunding you. Where we agree to a refund as a goodwill gesture (for example, you changed your mind), the payment processor's fee, which Stripe does not return to us, may be deducted from the amount refunded. A refund for a problem on our side (your purchase was not delivered, or you were charged more than once) is always the full amount. This does not limit any rights you have under the Australian Consumer Law. See Contact, and quote your recovery code (home page, under "Recovery code") so we can find your account.
