We read every message. Email [email protected] for bug reports, feedback, purchase problems, or to ask for your data to be deleted.
Please tell us which game you were playing, what you expected, and what happened instead. For a purchase or deletion request, include your recovery code (home page, under "Recovery code") so we can find your account. Never send a card number: we do not need it and cannot see it.
All purchases are final once delivered. If you are charged and do not receive what you bought, or you are charged more than once, email us and we will put it right: we will either deliver your purchase or refund you. Where we agree to a refund as a goodwill gesture (for example, you changed your mind), the payment processor's fee, which Stripe does not return to us, may be deducted from the amount refunded. A refund for a problem on our side (your purchase was not delivered, or you were charged more than once) is always the full amount. This does not limit any rights you have under the Australian Consumer Law. Please include your recovery code and roughly when you paid.
If you have found a security problem, please see our security contact instead of posting it publicly.