Lock & Spark stores a random player ID in a cookie and your game progress on our server. We do not require your name or email.
Your player ID, display name, avatar choices, game progress, Gems, guild membership and the guild messages you send, purchase records, and basic activity such as the days you played (used for streaks) and roughly how long you spend playing each game (used to see which games are enjoyed most). We also keep the country you are playing from (for example Australia), which is worked out by our network provider, Cloudflare, from your connection; we use it only to see in which countries people play, as totals. We do not store your IP address, and we do not know your city or street. If you choose to add an email address, it is stored too. Card payments are handled entirely by Stripe; we never see card details.
Lock & Spark is delivered through Cloudflare, which handles your connection (including your IP address) to deliver the site quickly and protect it from attacks. Our own servers use your address only for the moment it takes to limit abuse (for example someone sending far too many requests); it is not saved in your account or our database.
We use a first-party cookie to remember your account. Free players see ads served by Google (AdSense and Google Ad Manager), and Google and its partners may use cookies or similar technology to show and measure ads, including personalised ads where permitted. You can manage ad personalisation at adssettings.google.com. Players with Remove Ads or VIP see no banner ads. Rewarded ads appear only when you choose to watch one.
The first time ads are about to appear, we ask whether Google may personalise them; your answer is remembered for a year.
If you are in the European Economic Area, the United Kingdom or Switzerland, Google shows its own consent message before showing personalised ads, and you can change your choice from that message at any time. Wherever you are, you can also manage ad personalisation at adssettings.google.com.
If you add an email address in your profile, we use it only for the kinds of email you tick: daily reminders, news, and offers. We first send one email asking you to confirm, and nothing else is sent until you click the link. Every email has an unsubscribe link, and you can change or remove your address in your profile at any time. We keep a record of when you confirmed and unsubscribed. We do not sell or share your address; emails are sent through a mail server we operate or a provider acting on our behalf.
Your display name, avatar, guild emblem and scores can appear on public leaderboards and in guild lists. Do not use your real name if you would rather not be identified.
Email [email protected] and quote your recovery code. We will delete your account and its progress, including the country we recorded for it.